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About
Subscribe
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Looking for The360Mag?

Now Week Month

Google UX director teaches the best way to map out critical user journeys

SAP CX president shares three principles that guide its AI strategy

This Instagram account is channeling the true voice of every customer right now

CX-ready AI: Advice from real-world rollouts

25% of enterprises admit they’re ‘crawling’ with AI in CX

iMotions

Duracell CX R&D

Leadership, Strategy, Technology

Duracell VP taps into the power of CX research to inform the R&D of batteries

by Shane Schick

July 6, 2021
3 mins Read
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