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40% of consumers say they returned products due to incorrect information
77% of consumers usually feel frustrated while holiday shopping online
Google UX director teaches the best way to map out critical user journeys
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
40% of consumers say they returned products due to incorrect information
77% of consumers usually feel frustrated while holiday shopping online
Google UX director teaches the best way to map out critical user journeys
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
education
3 CX lessons from the CEO of Nelson
An inside look at Webex Hologram’s potential to reimagine customer experiences
Goldfish Swim School marketing VP talks about how she’s keeping the ‘Golden Experience’ afloat
CourseCompare founder studies the evolving student experience amid back-to-school season
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Home
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