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About
Subscribe
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Looking for The360Mag?

Now Week Month

SAP CX president shares three principles that guide its AI strategy

How CIBC morphed into a modern, relationship-oriented bank

Amazon Connect VP on combining AI with human care in customer service

Acclaro CEO puts localization in a CX context

The best of 360 Magazine in 2025

Duracell

Duracell CX R&D

Leadership, Strategy, Technology

Duracell VP taps into the power of CX research to inform the R&D of batteries

by Shane Schick

July 6, 2021
3 mins Read
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