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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Hilton and Universal Music Group share their early AI wins
Is a free bottle of wine worth giving up your phone?
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
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Looking for The360Mag?
Now
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Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Hilton and Universal Music Group share their early AI wins
Is a free bottle of wine worth giving up your phone?
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
CX North America
Forrester VP outlines the six principles necessary to build CX ‘soft power’
Lexus exec explains how the luxury car maker continues to score high in Forrester’s CX Index
B2B CX is focused on the wrong stages of the journey, Forrester warns
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