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CES 2026: How automotive CX will drive the future of cars
48% of consumers have four or more loyalty cards saved in digital wallets
40% of consumers say they returned products due to incorrect information
Google UX director teaches the best way to map out critical user journeys
77% of consumers usually feel frustrated while holiday shopping online
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Home
About
Subscribe
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Looking for The360Mag?
Now
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Month
CES 2026: How automotive CX will drive the future of cars
48% of consumers have four or more loyalty cards saved in digital wallets
40% of consumers say they returned products due to incorrect information
Google UX director teaches the best way to map out critical user journeys
77% of consumers usually feel frustrated while holiday shopping online
CX North America
Forrester VP outlines the six principles necessary to build CX ‘soft power’
Lexus exec explains how the luxury car maker continues to score high in Forrester’s CX Index
B2B CX is focused on the wrong stages of the journey, Forrester warns
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