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CES 2026: How automotive CX will drive the future of cars
48% of consumers have four or more loyalty cards saved in digital wallets
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
Google UX director teaches the best way to map out critical user journeys
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
CES 2026: How automotive CX will drive the future of cars
48% of consumers have four or more loyalty cards saved in digital wallets
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
Google UX director teaches the best way to map out critical user journeys
chief customer officer
Meet the new chief customer officers at Simply Good Foods, FranConnect, Emburse and more
Meet new chief customer officers at IMG, Oatly, Recurly and more
New chief customer officers at Campbell Soup Co., Samsung, Verizon and more
Reputation’s new chief customer officer on a key CX skillset, creating health maps and more
McDonald’s chief customer officer serves up his CX priorities
Chief customer officer conversations: Fetch’s David Sommer on making loyalty programs fun
Chief customer officer conversations: Unit4’s Jean De Villiers on meeting midmarket needs
Xero’s chief customer officer gives an accounting of what CX leadership looks like
Chief customer officer conversations: Bluecore’s Ryan Deutsch on how to be an omnichannel thinker
Why CX professionals need to embrace servant leadership
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