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Alida chief strategy officer suggests how brands can ensure customers feel heard
Liveops VP explains its approach to sandboxing AI contact center projects
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Only 9% of consumers are content with in-store experiences
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
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Month
Alida chief strategy officer suggests how brands can ensure customers feel heard
Liveops VP explains its approach to sandboxing AI contact center projects
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
IBM SVP makes the case for CX to extend into ‘enterprise experience’
Only 9% of consumers are content with in-store experiences
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85% of consumers say Google is their first stop for customer service
Less than a quarter of fast food restaurants nail CSAT across the entire journey
Linc CEO identifies the missing links in retailers’ omnichannel capabilities
Simplr employs mystery shoppers to rate DTC brands on three ‘Rs’ of CX
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