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Looking for The360Mag?

Now Week Month

Acclaro CEO puts localization in a CX context

SAP CX president shares three principles that guide its AI strategy

Tidio’s chief customer officer provides his top tips for AI adoption

70% of customer service teams see value from AI within two months

CX-ready AI: Advice from real-world rollouts

browsers

vendor lock-in CX

Leadership, Strategy, Technology

Why vendor lock-in is the best example of CX at its worst

by Shane Schick

July 7, 2021
3 mins Read
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