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SugarCRM chief customer officer is aiming for the CX sweet spot

How CX leaders should observe National Leave A Review Day

SAP demos a reimagined online-offline shopping experience

CX as seen through an Apple Vision Pro

ServiceNow shows how gen AI could rescue your Starbucks order

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About
Subscribe
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Now Week Month

SugarCRM chief customer officer is aiming for the CX sweet spot

How CX leaders should observe National Leave A Review Day

SAP demos a reimagined online-offline shopping experience

CX as seen through an Apple Vision Pro

ServiceNow shows how gen AI could rescue your Starbucks order

Brooks Bell

Leadership, Strategy

Can one in five CX programs be saved?

by Shane Schick

November 3, 2022
5 mins Read
0 Shares

digital CX metrics

Leadership, Strategy, Technology, Voice Of The Customer

How to adapt CX metrics amid the shift to digital-first experiences

by Shane Schick

January 18, 2022
5 mins Read
0 Shares

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