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3 CX lessons from the CEO of Nelson
Retail strategies for revamping the in-store experience in 2026
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
3 CX lessons from the CEO of Nelson
Retail strategies for revamping the in-store experience in 2026
Google UX director teaches the best way to map out critical user journeys
What solving a wuzzle can teach you about tackling CX
79% of consumers say poor retail personalization is not a rare occurrence
auto industry
How Ford’s focus on CX is gaining traction
How GM is striving for ‘zero friction’ customer experiences
Mini’s drive to deliver a ‘surprise and delight’ CX moment
How Ford of Europe’s customer engagement leader is driving personalization
Lexus exec explains how the luxury car maker continues to score high in Forrester’s CX Index
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