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Chief customer officer conversations: Fetch’s David Sommer on making loyalty programs fun
What Ticketmaster could do to recover its CX mojo after the Taylor Swift debacle
The CX implications of Frontier Airlines’ decision to shut down its customer service line
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
71% of companies plan to alter their CX data strategy
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Home
About
Subscribe
FAQ
Now
Week
Month
Chief customer officer conversations: Fetch’s David Sommer on making loyalty programs fun
What Ticketmaster could do to recover its CX mojo after the Taylor Swift debacle
The CX implications of Frontier Airlines’ decision to shut down its customer service line
SAP CX VP outlines the data strategy that could help brands boost post-holiday spending
71% of companies plan to alter their CX data strategy
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Waze CMO maps out the company’s community-driven approach to improving driver experiences
Linktree CEO wants to help creators and brands streamline the customer journey across digital experiences
The ultimate CX takeaway from Rogers’ Internet outage
Why Air Canada is hitting turbulence as it reroutes its customer journey
Bringing CX and design together with Gusto
How Uber, Airbnb and DoorDash are evolving their customer experiences
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