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Republix CEO proposes an agency experience for brand customers that’s not a holding company
SurveySparrow CEO chats about the need for conversational approaches to customer feedback
Volvo is working on a driving experience so good you can ignore the car
Did ABBA just release an unintentional CX anthem?
Sendoso chief customer officer says connection is now more important than a product
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Home
About
Subscribe
FAQ
Now
Week
Month
Republix CEO proposes an agency experience for brand customers that’s not a holding company
SurveySparrow CEO chats about the need for conversational approaches to customer feedback
Volvo is working on a driving experience so good you can ignore the car
Did ABBA just release an unintentional CX anthem?
Sendoso chief customer officer says connection is now more important than a product
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Sunbasket customer service VP offers the ingredients to build empathy among agents
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Why I’m joining the board of CXPA Toronto
Why vendor lock-in is the best example of CX at its worst
Duracell VP taps into the power of CX research to inform the R&D of batteries
Former ICMI CEO Brad Cleveland sees the potential for anyone to become a CX co-pilot
RR Donnelley & Sons VP of CX solutions foresees transcending personas to ‘segments of one’
How ExxonMobil develops a loyalty program and digital experiences that keep drivers pumped
Envoy chief creative officer identifies a changing dynamic between physical and digital experiences
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