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53% of consumers expect one-on-one in-store appointments
Hyphen CEO makes the case for a kinder approach to customer support
Interest in rewards-based loyalty falls below 40%
Circle K and Wawa focus on the specifics of convenience store CX
What Red Lobster got right about endless shrimp
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
53% of consumers expect one-on-one in-store appointments
Hyphen CEO makes the case for a kinder approach to customer support
Interest in rewards-based loyalty falls below 40%
Circle K and Wawa focus on the specifics of convenience store CX
What Red Lobster got right about endless shrimp
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34% of Black Friday, Cyber Monday revenue linked to e-mail capture efforts
More than half of retailers say CDPs and CRMs aren’t delivering results
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