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Info-Tech Research Group introduces API-driven advisory experience
31% of retailers say AI wrongly took action on a shopper’s account
79% of consumers want to use points beyond the brand where they earned them
Only 13% of firms have no plans to use AI in CX programs
43% of consumers feel more loyal to the AI shopping tools than retailers
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Info-Tech Research Group introduces API-driven advisory experience
31% of retailers say AI wrongly took action on a shopper’s account
79% of consumers want to use points beyond the brand where they earned them
Only 13% of firms have no plans to use AI in CX programs
43% of consumers feel more loyal to the AI shopping tools than retailers
VOC data
A former bartender serves up his approach to a voice of the customer program
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Home
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