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CES 2026: How automotive CX will drive the future of cars

48% of consumers have four or more loyalty cards saved in digital wallets

48% of CX leaders plan to access AI via BPO partners

40% of consumers say they returned products due to incorrect information

How Ashley Furniture is building better CX through automation and AI

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Now Week Month

CES 2026: How automotive CX will drive the future of cars

48% of consumers have four or more loyalty cards saved in digital wallets

48% of CX leaders plan to access AI via BPO partners

40% of consumers say they returned products due to incorrect information

How Ashley Furniture is building better CX through automation and AI

Sprint

T-Mobile B2B customer experience

Leadership, Strategy, Voice Of The Customer

How T-Mobile captures (and responds to) the voice of its B2B customers

by Shane Schick

February 16, 2022
4 mins Read
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