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48% of consumers have four or more loyalty cards saved in digital wallets
Why Coinbase’s customer service issues made the nightly news
CES 2026: How automotive CX will drive the future of cars
Amazon Connect VP on combining AI with human care in customer service
Google UX director teaches the best way to map out critical user journeys
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
48% of consumers have four or more loyalty cards saved in digital wallets
Why Coinbase’s customer service issues made the nightly news
CES 2026: How automotive CX will drive the future of cars
Amazon Connect VP on combining AI with human care in customer service
Google UX director teaches the best way to map out critical user journeys
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53% of consumers are open to autonomous vehicles delivering larger purchases to their homes
72% of shoppers say delivery woes make them more likely to opt for BOPIS experience
Nearly 60% of consumers would buy more if retailers could ease product returns
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