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How GM is striving for ‘zero friction’ customer experiences
34% of U.S. shoppers switch brands based on paid returns policies
Secrets of an outstanding DTC customer experience
Smile, you’re on Customer Experience Camera!
What solving a wuzzle can teach you about tackling CX
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Home
About
Subscribe
FAQ
Now
Week
Month
How GM is striving for ‘zero friction’ customer experiences
34% of U.S. shoppers switch brands based on paid returns policies
Secrets of an outstanding DTC customer experience
Smile, you’re on Customer Experience Camera!
What solving a wuzzle can teach you about tackling CX
restaurants
How QSR customer loyalty programs are transforming into digital experiences
What restaurants have to serve as part of their post-pandemic customer experience (besides food)
How restaurants are collaborating to reimagine the CX of patio dining
Touchless menus offer the first glimpse of an important CX evolution
Restaurant execs get ready to serve up a very different customer experience after COVID-19
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