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86% of retailers face challenges staffing customer-facing roles
Kantar CX exec says ExperienceEvaluator offers a fast track to insights
SAP CX CMO foresees a big shift in customer loyalty in 2026
Digital projects to improve CX running five months behind schedule on average
Why Coinbase’s customer service issues made the nightly news
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
86% of retailers face challenges staffing customer-facing roles
Kantar CX exec says ExperienceEvaluator offers a fast track to insights
SAP CX CMO foresees a big shift in customer loyalty in 2026
Digital projects to improve CX running five months behind schedule on average
Why Coinbase’s customer service issues made the nightly news
PROS
70% of B2B buyers mull switching vendors based on digital purchasing experiences during COVID-19
PROS VP of Strategy advises B2B firms on the best ways to shift to digital CX
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Home
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FAQ
Looking for The360Mag?
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