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31% of retailers say AI wrongly took action on a shopper’s account
Microsoft technologist warns of repeating the ‘Clippy’ mistake with AI
48% of shoppers expect order confirmations within one minute
What solving a wuzzle can teach you about tackling CX
40% of consumers say they returned products due to incorrect information
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
31% of retailers say AI wrongly took action on a shopper’s account
Microsoft technologist warns of repeating the ‘Clippy’ mistake with AI
48% of shoppers expect order confirmations within one minute
What solving a wuzzle can teach you about tackling CX
40% of consumers say they returned products due to incorrect information
Philips healthcare
A former bartender serves up his approach to a voice of the customer program
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Home
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FAQ
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