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Amazon Connect VP on combining AI with human care in customer service
Nestlé lists the ingredients necessary for the sweetest CX
Qualtrics adds to XM platform and launches purpose-built products for CX leaders
Google UX director teaches the best way to map out critical user journeys
Why Coinbase’s customer service issues made the nightly news
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About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Amazon Connect VP on combining AI with human care in customer service
Nestlé lists the ingredients necessary for the sweetest CX
Qualtrics adds to XM platform and launches purpose-built products for CX leaders
Google UX director teaches the best way to map out critical user journeys
Why Coinbase’s customer service issues made the nightly news
Palmaz Vinyards
Palmaz Vineyards co-founder unbottles the secrets of staging a virtual wine-tasting experience
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