online shopping

SMS reminders could send 73% of online shoppers back to abandoned carts
47% of online shoppers say speed is more important than selection
Holiday shopping experience forecast: 94% online, 73% in-store
52% of customers say in-store remains their favorite way to shop
What ‘personalization’ means when you’re not shopping for yourself
Episerver digital experience report 2020
Episerver says 71% of B2B firms have a customer-centricity gap. Here’s what I’d do.