Netflix

Netflix just turned us all into curator-creators
How NASA is redefining the CX of outer space
CX lessons from the belated ‘Love Is Blind’ livestream
Netflix surprise me button cx
The end of Netflix’s ‘Surprise Me’ button, explained
CX standout moments 2021
10 Standout CX moments in 2021: Smart moves from Neflix, Nike, Lego and more
post-pandemic restaurants
What restaurants have to serve as part of their post-pandemic customer experience (besides food)
Zoomin self-service CX
Zoomin CEO explains how ‘the most boring content’ can help companies improve their CX
Bozoma Saint John Netflix CX
How Netflix CMO Bozoma Saint John uses a ‘focus group of one’ to serve audiences
Memes in CX Doing Things Media
Doing Things Media president shares how memes in CX could make brands and their customers smile