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62% of companies allocate 10% or less of their CX budget to AI
68% of consumers call a poor digital experience ‘disrespectful’
Why Coinbase’s customer service issues made the nightly news
What solving a wuzzle can teach you about tackling CX
SAS CMO makes the case for community-driven CX in B2B
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
62% of companies allocate 10% or less of their CX budget to AI
68% of consumers call a poor digital experience ‘disrespectful’
Why Coinbase’s customer service issues made the nightly news
What solving a wuzzle can teach you about tackling CX
SAS CMO makes the case for community-driven CX in B2B
Net Promoter Score
UPS CMO retraces the journey the brand took to improve CX
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Home
About
Subscribe
FAQ
Looking for The360Mag?
About
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