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65% of retailers are personalizing content for each segment
Use CX foreshadowing to change experiences in ways that build customer trust and buy-in
Why Coinbase’s customer service issues made the nightly news
Amazon Connect VP on combining AI with human care in customer service
48% of CX leaders plan to access AI via BPO partners
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
65% of retailers are personalizing content for each segment
Use CX foreshadowing to change experiences in ways that build customer trust and buy-in
Why Coinbase’s customer service issues made the nightly news
Amazon Connect VP on combining AI with human care in customer service
48% of CX leaders plan to access AI via BPO partners
mobile games
Zynga and Activision Blizzard advise brands on participating in player experiences
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Home
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FAQ
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