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SAP CX CMO foresees a big shift in customer loyalty in 2026
ItsEasy.com CEO reimagines the on hold experience
How Ashley Furniture is building better CX through automation and AI
68% of consumers call a poor digital experience ‘disrespectful’
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
The best of 360 Magazine in 2025
SAP CX CMO foresees a big shift in customer loyalty in 2026
ItsEasy.com CEO reimagines the on hold experience
How Ashley Furniture is building better CX through automation and AI
68% of consumers call a poor digital experience ‘disrespectful’
LinkedIn
Games people play (on LinkedIn)
Don’t let engaging with customers devolve into ‘commenting for reach’
The thin line you’re walking when responding to customers on TikTok
3 CX lessons from Twitter’s farewell to Fleets
Gotara uses ‘nano learning’ to reimagine mentoring experiences for women in STEM
When the customer journey begins under false pretences
What LinkedIn Stories tell us about CX in social media
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Don’t let engaging with customers devolve into ‘commenting for reach’