Geoff Webb talks about the changes in buyer expectations since they’ve all been working from home amid COVID-19
Tag: e-commerce
Blog
Episerver says 71% of B2B firms have a customer-centricity gap. Here’s what I’d do.
E-commerce is an obvious play right now, but one talked-about technology should be woven into the onboarding process
What Zoomcar, Kin, Smokeball and other startups are getting right about CX
One of the many challenges facing many CX professionals — much like their counterparts in marketing, sales or […]