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SAP CX CMO foresees a big shift in customer loyalty in 2026
77% of support teams say AI is meeting or exceeding expectations
LiveOps VP explains its approach to sandboxing AI contact center projects
48% of consumers have four or more loyalty cards saved in digital wallets
An aftermarket expert writes the book on mastering the after-sales experience
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
SAP CX CMO foresees a big shift in customer loyalty in 2026
77% of support teams say AI is meeting or exceeding expectations
LiveOps VP explains its approach to sandboxing AI contact center projects
48% of consumers have four or more loyalty cards saved in digital wallets
An aftermarket expert writes the book on mastering the after-sales experience
CX Summit 2021
ATCOM CX director challenges the B2B mantra of ‘I know what my customer wants’
When does ‘the heart and soul of hospitality’ become impossible to scale?
ABB CX VP walks through a lab where customers co-create digital solutions, in person or virtually
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