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Customer experience strategies to offset tariff pain
Amazon Connect VP on combining AI with human care in customer service
The fight against customer service fraud is about to get ugly
Live voice interactions forecast to make up 60% of inbound calls in 2026
77% of consumers would recommend brands based on personalized service
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Customer experience strategies to offset tariff pain
Amazon Connect VP on combining AI with human care in customer service
The fight against customer service fraud is about to get ugly
Live voice interactions forecast to make up 60% of inbound calls in 2026
77% of consumers would recommend brands based on personalized service
CX governance
VectorHX founder breaks down the CX governance basics
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