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Salesforce plans to offer AI agent Casey an ‘Optimizer’
What solving a wuzzle can teach you about tackling CX
48% of shoppers expect order confirmations within one minute
Doug Stephens is giving retailers a prophesy they may not expect
AMA CEO Russ Klein tells marketers to put experience design over storytelling ‘addiction’
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Home
About
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Now
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Salesforce plans to offer AI agent Casey an ‘Optimizer’
What solving a wuzzle can teach you about tackling CX
48% of shoppers expect order confirmations within one minute
Doug Stephens is giving retailers a prophesy they may not expect
AMA CEO Russ Klein tells marketers to put experience design over storytelling ‘addiction’
Customer Service Week
The trouble with Customer Service Week 2026’s them
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