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Hyphen CEO makes the case for a kinder approach to customer support
Salesforce plans to offer AI agent Casey an ‘Optimizer’
Consumers spend 42% less time on digital experiences that degrade by 2%
What Zoomcar, Kin, Smokeball and other startups are getting right about CX
Amazon Connect VP on combining AI with human care in customer service
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Hyphen CEO makes the case for a kinder approach to customer support
Salesforce plans to offer AI agent Casey an ‘Optimizer’
Consumers spend 42% less time on digital experiences that degrade by 2%
What Zoomcar, Kin, Smokeball and other startups are getting right about CX
Amazon Connect VP on combining AI with human care in customer service
AI shopping
51% customers fear AI-recommended scam purchases
43% of consumers feel more loyal to the AI shopping tools than retailers
Wildfire CMO demonstrates how brands can offer rewards for AI shopping
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