Uncategorized

81% of consumers want to pick how they earn/choose rewards
26% of contact center agents have considered quitting because of AI
76% of B2B pros say agentic AI can’t replicate human empathy in CX
More than a quarter of Gen Z have lied to return a product
Customer experience strategies to offset tariff pain
Tillster CMO rings up the CX essentials for QSRs
34% of consumers don’t trust reviews with ‘excessive’ praise
How Maven AGI’s CX leader-turned-CEO approaches AI agents
Nearly half of consumers mistrust information coming from AI bots
QSR reviews citing long wait times increase 35%
FEATURED POSTS