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Virtual events may be missing a single element that could redeem the whole experience

Virtual event experience design

The last in-person conference I attended before COVID-19 broke out already felt like the beginning of the end.

Attendees wandered around a convention centre where the exhibit floor had obviously been shrunk down to less than two thirds of the originally-intended size. For once, there were plenty of seats in common areas and no lineups for food. A few people seemed to hesitate as they remembered not to shake hands.

The next day, the conference was shut down after it was discovered someone had contracted the virus a week earlier in the same venue. Since then, it’s been kind of like this:

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