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Where MLB, Delta Airlines and others are testing generative AI for CX
SAP CX CMO foresees a big shift in customer loyalty in 2026
Inside T-Mobile’s ‘uncarrier’ approach to CX
Why Coinbase’s customer service issues made the nightly news
Just 35% of consumers are completely satisfied with brand relationships
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Where MLB, Delta Airlines and others are testing generative AI for CX
SAP CX CMO foresees a big shift in customer loyalty in 2026
Inside T-Mobile’s ‘uncarrier’ approach to CX
Why Coinbase’s customer service issues made the nightly news
Just 35% of consumers are completely satisfied with brand relationships
Super Bowl
Sure, the customer is king. But are they DunKings?
Skittles and Doritos execs give a taste of what it takes to boost CX for snack brands
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Home
About
Subscribe
FAQ
Looking for The360Mag?
About
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