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Amid AI shift, 79% of CX leaders consider switching outsourcing providers
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Cortina d’Ampezzo’s quest for Olympic gold-level CX
Hilton and Universal Music Group share their early AI wins
How Ashley Furniture is building better CX through automation and AI
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Amid AI shift, 79% of CX leaders consider switching outsourcing providers
Beyond the runway: How New York Fashion Week is reimagining the attendee experience
Cortina d’Ampezzo’s quest for Olympic gold-level CX
Hilton and Universal Music Group share their early AI wins
How Ashley Furniture is building better CX through automation and AI
Shep Hyken
5 must-read CX books recommended by real business people
61% of Gen Z customers are willing to pay more for better service
Shep Hyken tells brands ‘amazing’ customer experiences can be boiled down to a single objective
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