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CES 2026: How automotive CX will drive the future of cars
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
Google UX director teaches the best way to map out critical user journeys
Amazon Connect VP on combining AI with human care in customer service
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
CES 2026: How automotive CX will drive the future of cars
Why Coinbase’s customer service issues made the nightly news
How Ashley Furniture is building better CX through automation and AI
Google UX director teaches the best way to map out critical user journeys
Amazon Connect VP on combining AI with human care in customer service
Forethought
42% of holiday shoppers say AI has made service less helpful
73% of brands say agentic AI has improved deflection rate
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