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Why Coinbase’s customer service issues made the nightly news
Nestlé lists the ingredients necessary for the sweetest CX
Where MLB, Delta Airlines and others are testing generative AI for CX
SAP CX CMO foresees a big shift in customer loyalty in 2026
Inside T-Mobile’s ‘uncarrier’ approach to CX
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Why Coinbase’s customer service issues made the nightly news
Nestlé lists the ingredients necessary for the sweetest CX
Where MLB, Delta Airlines and others are testing generative AI for CX
SAP CX CMO foresees a big shift in customer loyalty in 2026
Inside T-Mobile’s ‘uncarrier’ approach to CX
CX standards
Kantar, Bain and Qualtrics seek feedback on proposed CX standards
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Home
About
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FAQ
Looking for The360Mag?
About
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