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SAP CX CMO foresees a big shift in customer loyalty in 2026
77% of support teams say AI is meeting or exceeding expectations
LiveOps VP explains its approach to sandboxing AI contact center projects
48% of consumers have four or more loyalty cards saved in digital wallets
An aftermarket expert writes the book on mastering the after-sales experience
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Home
About
Subscribe
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Looking for The360Mag?
Now
Week
Month
SAP CX CMO foresees a big shift in customer loyalty in 2026
77% of support teams say AI is meeting or exceeding expectations
LiveOps VP explains its approach to sandboxing AI contact center projects
48% of consumers have four or more loyalty cards saved in digital wallets
An aftermarket expert writes the book on mastering the after-sales experience
customer service
Tidio’s chief customer officer provides his top tips for AI adoption
95% of consumers want a human to run online chat vs. a chatbot
ServiceNow VP explains how Qualtrics strategic partnership could improve CX
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