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‘The Listening Path’ creator warns against letting AI do all the talking

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Subscribe
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Looking for The360Mag?

Now Week Month

‘The Listening Path’ creator warns against letting AI do all the talking

77% of consumers say easier to use online forms affect loyalty

CX-ready AI: Advice from real-world rollouts

70% of customer service teams see value from AI within two months

Meet the new chief customer officers at Old Navy, Reach, Lytx and more

Cult Collective

Cult Gathering Banff marketing

The fine line between a customer experience and a cult experience

by Shane Schick

February 20, 2020
4 mins Read
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