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Only 35% of AI agents retain customer context across systems
8×8 CEO warns other CX vendors to get vertical and equip all employees
The truth behind Burger King’s ‘You rule’ rule
43% of consumers feel more loyal to the AI shopping tools than retailers
How the EU AI Act will reshape customer experience design
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
Only 35% of AI agents retain customer context across systems
8×8 CEO warns other CX vendors to get vertical and equip all employees
The truth behind Burger King’s ‘You rule’ rule
43% of consumers feel more loyal to the AI shopping tools than retailers
How the EU AI Act will reshape customer experience design
Bluecore
Repeat customers spend 69% more the second time around
Even at-risk or ‘lost’ shoppers are 37% more likely to purchase again
Brands only know 23% of the shoppers viewing products on their site
Chief customer officer conversations: Bluecore’s Ryan Deutsch on how to be an omnichannel thinker
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