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Now Week Month

40% of consumers say they returned products due to incorrect information

CX leader’s book warns of an AI ‘trust recession’

CX-ready AI: Advice from real-world rollouts

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What solving a wuzzle can teach you about tackling CX

athletic apparel

Nike Lululemon Mirror lawsuit

Strategy, Technology

The CX stakes in the Nike-Lululemon lawsuit

by Shane Schick

January 26, 2022
2 mins Read
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