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Epicor CX VP offers 5 tips to develop customer centricity among employees

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Now Week Month

Epicor CX VP offers 5 tips to develop customer centricity among employees

What Red Lobster got right about endless shrimp

51% customers fear AI-recommended scam purchases

CX Day 2026: CXPA leaders highlight increased focus on accountability

CX misspeaking, according to Miss Manners

SmartCustomer

51% customers fear AI-recommended scam purchases

by Shane Schick

October 5, 2026
2 mins Read
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