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Amazon Connect VP on combining AI with human care in customer service
Google UX director teaches the best way to map out critical user journeys
CX leader authors book that links human psychology to strategy
How Amazon pursues innovation in customer service
75% of customer journeys blend physical and digital shopping
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Home
About
Subscribe
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Looking for The360Mag?
Now
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Month
Amazon Connect VP on combining AI with human care in customer service
Google UX director teaches the best way to map out critical user journeys
CX leader authors book that links human psychology to strategy
How Amazon pursues innovation in customer service
75% of customer journeys blend physical and digital shopping
Sensor Tower
Zynga and Activision Blizzard advise brands on participating in player experiences
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