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Now Week Month

Retail strategies for revamping the in-store experience in 2026

48% of consumers have four or more loyalty cards saved in digital wallets

Google UX director teaches the best way to map out critical user journeys

5 AI in customer experience courses to enhance your skill set

Just 35% of consumers are completely satisfied with brand relationships

field technicians

CX warm introduction

Why CX should begin with a warmer introduction

by Shane Schick

June 10, 2021
3 mins Read
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