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81% of consumers want to pick how they earn/choose rewards
Why Coinbase’s customer service issues made the nightly news
Google UX director teaches the best way to map out critical user journeys
RR Donnelley & Sons VP of CX solutions foresees transcending personas to ‘segments of one’
Phil Donahue, a surprising CX role model
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Home
About
Subscribe
FAQ
Looking for The360Mag?
Now
Week
Month
81% of consumers want to pick how they earn/choose rewards
Why Coinbase’s customer service issues made the nightly news
Google UX director teaches the best way to map out critical user journeys
RR Donnelley & Sons VP of CX solutions foresees transcending personas to ‘segments of one’
Phil Donahue, a surprising CX role model
caller ID
What branded calling communicates about your customer experience
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Home
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