https://360magazine.com/2026/06/24/cx-leaders-book-warns-of-an-ai-trust-recession/ 2026-06-24T14:47:02Z en CX leader's book warns of an AI 'trust recession' 2026-06-24T14:47:02Z Blog https://360magazine.com/2026/06/23/61-of-consumers-have-yelled-at-automation-to-route-them-to-a-human/ 2026-06-23T18:15:01Z en 61% of consumers have yelled at automation to route them to a human 2026-06-23T18:15:01Z Blog