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    What solving a wuzzle can teach you about tackling CX
    CallMiner CMO talks through the business case for conversational intelligence
    Gainsight CEO Nick Mehta on the evolution of customer success and where it dovetails with CX
    Why ‘quiet quitting’ could ruin customer experiences (and what to do about it)
    Matt Dixon unpacks how the Customer Effort Score led to the Tethr Effort Index
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  • Home
  • About
  • Subscribe
  • FAQ
  • Now Week Month
    What solving a wuzzle can teach you about tackling CX
    CallMiner CMO talks through the business case for conversational intelligence
    Gainsight CEO Nick Mehta on the evolution of customer success and where it dovetails with CX
    Why ‘quiet quitting’ could ruin customer experiences (and what to do about it)
    Matt Dixon unpacks how the Customer Effort Score led to the Tethr Effort Index
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